Team Management
Team management allows you to manage users and their roles within your Returnista account. These settings are available at the account level and apply across all stores in your account.
Team Management Overview
Team management enables you to:
- Invite team members - Add new users to your account
- Assign roles - Give users appropriate permissions
-
Manage access - Control what each user can see and do
-
Maintain security - Ensure proper access controls
User Roles
Returnista provides different user roles with varying levels of access:
| Role | Description | Permissions |
|---|---|---|
| Account Admin | Full account access and management | All permissions across all stores |
| Returns Manager | Manage returns and team members | Return management, team oversight |
| Returns Agent | Process returns and customer service | Return processing, customer support |
User Management
| Setting | Description |
|---|---|
| Invite users | Send invitations to new team members. |
| User status | Manage user account status (Active, Invited, Disabled). |
| Role assignment | Assign appropriate roles to team members. |
User Invitation Process
| Step | Description |
|---|---|
| Send invitation | Invite new user with email and role assignment. |
| User registration | User completes account setup and verification. |
| Role activation | User gains access based on assigned role. |
Security Features
| Feature | Description |
|---|---|
| Two-factor authentication | Enhanced security for user accounts |