Shipmondo

Authentication

Merchant can decide to use their own Shipmondo account or Returnista's.

Field	Description	Example
User	Generate API Keys on 'Settings > API > Access	114b5122-f778-4f3b-9ba3-8ea8f2490cae
Key	Generate API Keys on 'Settings > API > Access	ab6e3a2b-7c22-4zsa-843b-41e88c3be799

Supported Carriers

Product	Service type	Coverage	Tracking
GLS DK	Label, Paperless	Allows returns from EU to DK	❌
GLS Printless	Printless	Allows returns from EU to DK	❌
DHL Express	Label	EU countries to DK	❌
UPS Standard	Label	Allows returns from EU to DK	❌
Postnord	Label	Only allows returns within Denmark	❌
Postnord Printless	Printless	Only allows returns within Denmark	❌
Post NL	Label	Only allows returns within The Netherlands	❌
Bpost	Label	Only allows returns from EU countries to BE	❌

For PostNL contract Shipmondo needs to set the return address. This will not be fetched from Returnista. If the return address for a merchant using PostNL trough Shipmondo should be updated, the address also needs to be changed by Shipmondo.

New Services

GLS Printless

A printless version of the GLS service that allows customers to return items without printing a physical label.

Postnord Printless

A printless version of the Postnord service that allows customers to return items without printing a physical label.