Shopware

Available features

Functionality	Shopware 6
Get orders	✅
Refunds	❌
Exchanges	✅
Store credit	❌
Return rates	❌
Create return	❌

Installation

REST API integration

Step 1: Create a new ‘Returnista’ role on Settings > System > User and Permissions.

Required Provide “Read” permission the resources mentioned below.

Step 2: Create the integration. Go to Settings > System > Integrations > “Add integration”. Select the role created on the previous step 1. Copy Access Key ID and Access Secret.

☝🏻 User should copy credentials right away. After the new integration is saved the credentials won’t be available anymore.

Step 3: Share the Shopware base path, Access Key ID and Access Secret.

Shopware permissions

Create a new role on Users and Permissions. We reccomend to use the name "Returnista".

In the detailed privileges tabs:

PERMISSIONS	RIGHTS	REQUIRED FOR
category	Read	Get orders
country	Read	Get orders
currency	Read	Get orders
order	Read, Edit, Create	Get orders, Exchanges
order_address	Read	Get orders
order_customer	Read	Get orders
order_delivery	Read	Get orders
order_line_item	Read	Get orders
product	Read	Get orders
product_media	Read	Get orders
property_group_option	Read	Get orders
language	Read	Get orders
locale	Read	Get orders
log_entry	Create	Get orders

Save permissions for the new role.